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Naish
replacement notice Quick Release. Sync and Torque 3 bars.
Naish SYNC Bars and Torque 3 Bars
replacement notice Quick Release.
What is happening
We strongly advise you to upgrade the SYNC quick release. This applies to Naish SYNC Bars and Torque 3 Bars. Although most users have no issues, incorrect handling can bend the internal spring and may affect the release function.
What we are doing
We are offering a free upgrade by replacing the quick release to a proven design. This design has been used for years across the industry and is extensively tested. Naish will replace the quick release on all affected SYNC Bars and Torque 3 Bars in circulation free of charge.
How to identify your bar
current SYNC quick release
(old system)
new quick release
(upgrade system)
What you need to do now
- Contact the shop where you bought it or your nearest Naish dealer.
- Start the quick release replacement process via the steps below.
Quick release replacement process
Step 1. Register your bar
Contact the shop where you bought it. And bring your bar to this shop, or to your nearest Naish dealer. They will arrange the replacement of the quick release with Kubus Sports.
Step 2. Naish upgrades your bar
We replace the quick release system with the new design.
Step 3. Receive your upgraded bar back
We ship it back to you or your dealer, depending on the option you choose.
FAQ
If you have a Sync Bar or Torque 3 Bar with the SYNC release system, yes.
Bring your bar to the shop where you bought it, or to your nearest Naish dealer. They will arrange the upgrade with Kubus Sports.
Bring your bar to the shop where you bought it, or to your nearest Naish dealer. They will arrange the upgrade with Kubus Sports.
No. Only authorized parties will perform the upgrade.
You can ship the bar to Kubus Sports. Pack it well and attach a label to the product with your name, address, and phone number.
No, shipping is handled through the dealer process.
Your bar will be upgraded to the new quick release system and sent back to you, or back to the dealer if no return details are provided.
If the Spring is not bended yes. But we strongly advise you to start the upgrade process as soon as possible.
No. This is a replacement program.
Contact your local Naish dealer first. If needed, they will coordinate with Kubus Sports.
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